Multilingual chatbots are bots that can act as virtual assistants for interacting with global customers in multiple languages. This application is built on amazon services. Amazon Lex provides automatic speech recognition and natural language understanding technologies to create a Speech-Language Understanding system.
Amazon Lex uses the same proven technology that powers Alexa. Amazon Lex can learn the many ways someone could express their intent based on the sample utterances provided by the developer.
Read the blog to know more.