Global Unified Communication as a Service Market – Industry Analysis and Forecast (2020-2027)

Global unified communication as a service market size was US$ 15.8 Bn in 2019 and is expected to reach US$ 32.66 Bn by 2027, at a CAGR of 9.5% during forecast period. In North America UCaaS market was valued at ~US$ 6 Bn in 2018.
Unified communications as a service (UCaaS) is a sub segment of software as a service, where providers deliver software products and processes through the internet. UCaaS provides a wide range of communication and collaboration software applications and services in the cloud.

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